A group of two young people and an adult sitting on the grass in the park and laughing together.

Terms and conditions

Website terms and conditions

Thank you for visiting the YoungMinds website, below are our terms and conditions. YoungMinds reserves the rights to change these terms and conditions at any time.

YoungMinds provides information about children and young people’s mental health for use as information or for educational purposes. The website is intended to provide general information only and, as such, should not be considered as a substitute for professional advice. It is up to you to contact a health professional if you are concerned about your mental health or the mental health of a child or young person. If a you, a child or young person is in immediate danger, you should contact the emergency services.

YoungMinds does not give medical advice in relation to any individual case or patient, nor does YoungMinds website provide medical or diagnostic services.

If you are a medical or health professional then you are encouraged to use the YoungMinds website for general information purposes. However, you should not rely on material included here and we do not accept any responsibility if you do.

YoungMinds does not guarantee that the website will be uninterrupted or error free, or that the website or your use of it will be free of viruses or harmful material. You are responsible for ensuring that your computer is suitable to use the website. Our website is supported on the following browsers:

  • Google Chrome v66+
  • Mozilla Firefox v60+
  • Microsoft Edge v17+
  • Opera v53+
  • Google Chrome for Android v67+
  • Samsung Browser v7.2+
  • Apple Safari v9+
  • Apple Safari for Mobile v9.2+
  • Internet Explorer 11

You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

Except as permitted in these Terms and Conditions, you may not alter the website in any way or do anything that might or will damage or disrupt the good working order of the website or our equipment or software.

You agree that any information you provide to us is true.
Any information you provide to us through the website will be treated in accordance with our privacy policy.

The content of the website is owned by YoungMinds or third parties. No content from the website may be copied, used or reproduced without our written consent, except where it is used for research and non-commercial use where no consent is required. Please read our linking policy send your written requests to use content from the website to YoungMinds web team.

When you access any other website through the website you understand that it is independent from YoungMinds and that we have no control over that website, or the services offered through it.

If you upload any content to the site, you agree to accept the following house rules at all times:

  • You must not post or upload any content or use the website in a way that breaches any law.
  • You must not post or upload any content or use the website in a way that is offensive, threatening, defamatory, vulgar, obscene, harassing, false, misleading or unreliable, or that brings or is likely to bring the website or YoungMinds into disrepute.
  • You agree to not contribute content that will infringe another user’s, organisation’s or person’s rights (including rights of privacy or publicity).
  • YoungMinds operates a reactive moderation policy. YoungMinds accepts no responsibility for any content, but reserves the right to remove/edit any content at any time.
  • You are wholly responsible for all content posted by you on the website and for materials (including but not limited to emails) sent by you in connection to the website.
  • Please let us know immediately by contacting us at ymenquiries@youngminds.org.uk if any of these rules are broken by you or other users, or if you have any concerns about material posted to the website.
  • Using your access to the website to send unsolicited bulk email or spam is forbidden.
  • YoungMinds reserves the right to suspend or terminate your access to the website immediately at any time.
  • Any content you post to the website may be used by YoungMinds for any purpose subject to our privacy policy.
  • If your access to the website is terminated or suspended for any reason, you must not access the website or any other YoungMinds website without our prior consent.

Apps terms and conditions

By using the YoungMinds App, you are agreeing to these terms and conditions.

YoungMinds reserves the rights to change these terms and conditions at any time by posting changes on the App. Your continued use of this App after changes are posted constitutes your acceptance of this agreement as modified.

YoungMinds provides information about children and young people’s mental health for use as information or for educational purposes. The App is intended to all users to help develop general information published by YoungMinds. The content on the App provides general information only and, as such, should not be considered as a substitute for professional advice. It is up to you to contact a health professional if you are concerned about the mental health of a child or young person. If a child or young person is in immediate danger, you should contact the emergency services.

YoungMinds does not give medical advice in relation to any individual case or patient, nor does the YoungMinds App provide medical or diagnostic services.

If you are a medical or health professional then you are encouraged to use the YoungMinds website or App for general information purposes. However, you should not rely on material included here and we do not accept any responsibility if you do.

YoungMinds does not guarantee that the App will be uninterrupted or error free, or that the App or your use of it will be free of viruses or harmful material. You are responsible for ensuring that your device is suitable to use the App.

You agree to use this App only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

Except as permitted in these terms and conditions, you may not alter the App in any way or do anything that might or will damage or disrupt the good working order of the App or our equipment or software.

You must be between 13 and 25 years of age to view or use the App.

You agree that any information you provide to us is true. Any information you provide to us through the App will be treated in accordance with our privacy policy.

The content of the App is owned by YoungMinds or third parties. No content from the App may be copied, used or reproduced without our written consent, except where it is used for research and non-commercial use where no consent is required. Please read our linking policy send your written requests to use content from the website or App to YoungMinds web team.

When you access any other website through the App or Website you understand that it is independent from YoungMinds and that we have no control over that website, or the services offered through it.

If you upload any content to the App, you agree to accept the following house rules at all times:

  • You must not post or upload any content or use the App in a way that breaches any law.
  • You must not post or upload any content or use the App in a way that is offensive, threatening, defamatory, vulgar, obscene, harassing, false, misleading or unreliable, or that brings or is likely to bring the App or YoungMinds into disrepute.
  • You agree to not contribute content that will infringe another user’s, organisation’s or person’s rights (including rights of privacy or publicity).
  • YoungMinds operates a reactive moderation policy. YoungMinds accepts no responsibility for any content, but reserves the right to remove/edit any content at any time.
  • You are wholly responsible for all content posted by you on the App and for materials (including but not limited to emails) sent by you in connection to the App.
  • Please let us know immediately by contacting us at App@youngminds.org.uk if any of these rules are broken by you or other users, or if you have any concerns about material posted to the App.

More of our policies