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Are you a young person in crisis?

Text the YoungMinds Crisis Messenger for free 24/7 support across the UK if you are experiencing a mental health crisis. 

  • If you need urgent help, text YM to 85258.
  • All texts are answered by trained volunteers, with support from experienced clinical supervisors.
  • Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

You can also call Childline for free to speak to someone about what's happening and how you're feeling.

Find your local NHS urgent mental health helpline (England only) for 24-hour advice and support.

Are you an adult worried about a young person in crisis?

If you are worried that a young person is at immediate risk of harm, or is not safe, call 999 or go to A&E.

You can also contact your local NHS urgent mental health helpline (England only) for 24-hour advice and support.

Are you an adult in crisis?

Samaritans have a free helpline you can call. It's open 24 hours, 365 days of the year. They also offer email support.

Find your local NHS urgent mental health helpline (England only) for 24-hour advice and support.

If you are an adult in crisis, you can also use the YoungMinds Crisis Messenger. Just text YM to 85258 for free, 24/7 support.

If it's an emergency

If you are in an emergency and there is risk to life (that can be your own or another person's), call 999.

YoungMinds Crisis Messenger

Provides free, 24/7 text support for young people across the UK experiencing a mental health crisis.

All texts are answered by trained volunteers, with support from experienced clinical supervisors.

Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

Texts can be anonymous, but if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.

Text: YM to 85258

Opening times: 24/7

Childline

If you’re under 19 you can confidentially call, chat online or email about any problem big or small.

Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.

Can provide a BSL interpreter if you are deaf or hearing-impaired.

Hosts online message boards where you can share your experiences, have fun and get support from other young people in similar situations.

Phone: 0800 1111

Opening times: 7:30am - 3:30am, 365 days a year

Samaritans

Whatever you're going through, you can contact the Samaritans for support.

Phone: 116 123

Email: [email protected]

Opening times: 24/7

The Mix

Offers support to anyone under 25 about anything that’s troubling them.

Email support available via their online contact form.

Free 1-2-1 webchat service available.

Free short-term counselling service available.

Phone: 0808 808 4994

Opening times: 4pm - 11pm, seven days a week

Papyrus

Offers confidential advice and support for young people struggling with suicidal thoughts.

Its helpline service - HOPELINEUK - is available to anybody under the age of 35 experiencing suicidal thoughts, or anybody concerned that a young person could be thinking of suicide.

Phone: 0800 068 4141

Text: 07860039967

Email: [email protected]

Opening times: 9am – midnight, 365 days a year

CALM (Campaign Against Living Miserably)

Provides support to anyone in the UK who is feeling down and needs to talk or find information.

Free webchat service available.

Information about the helpline and how it works available here.

Phone: 0800 58 58 58

Opening times: 5pm - midnight, 365 days a year

MeeTwo

A free app for teenagers (11+) providing resources and a fully-moderated community where you can share your problems, get support and help other people too.

Can be downloaded from Google Play or App Store.

Beat

Offers information and support for anybody affected by eating disorders.

One-to-one web chat available.

Enter your postcode in the HelpFinder to see what eating disorder support is available in your area.

Information on helpline accessibility and confidentiality available here.

Phone: 0808 801 0677 (helpline for anyone over 18)

Phone: 0808 801 0711 (youthline for anyone under 18)

Phone: 0808 801 0811 (studentline)

Email: [email protected] (for anyone over 18)

Email: [email protected] (for anyone under 18)

Email: [email protected] (for students)

Opening times: 365 days a year - weekdays (9am - 8pm); weekends (4pm - 8pm)

Calm Harm

A free app providing support and strategies to help you resist or manage the urge to self-harm.

Can be downloaded from Google Play or App Store.

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