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Our Impact Reports

See how we made a difference to children and young people in this year’s Impact Report.

Our impact in 2018-19

Every year we report on the progress we’ve made and how we’ve achieved what we set out to. Our annual impact reports showcase some of the great work we do and provide a check-in to make sure we’re still on track to meet our strategic objectives as well as outline where we go next.

In 2018-19, we had five main areas of focus:

  1. Working with young people to ensure they have access to the support they need
  2. Continuing to act as a lifeline for parents and carers
  3. Supporting schools to put mental health at the heart of their whole school improvement
  4. Changing the mental health system
  5. Creating campaigns with real impact

We’re fighting to ensure young people have access to the support they need

  • Our Find Your Feet programme equipped 2,748 school children with the skills and understanding to ease their transition to secondary school.
  • Our new YoungMinds Crisis Messenger service has been contacted more than 4,105 times by young people in crisis.
  • Over 1.4million people in the UK visited our website this year to find vital advice, information and support - 27% more than last year.
  • Our HeadMeds website helped 75,000 people every month with straight-talking advice and information on mental health medications.
  • Our partnership with Beano Studios helped us reach 236,489 children with advice and information about their mental health.
  • 59 young people played an active role in our Activist programme.
I love [the YoungMinds] instagram account because these people really understand what we're going through.
YoungMinds Instagram Follower

We’re fighting to provide a lifeline for parents and carers

  • Our Parents Helpline gave high quality support and advice to 11,557 parents.
  • Our new Parent's A-Z Guide, providing expert online advice and information to parents, has been accessed 400,000 times.
  • Our live, interactive Parents' Lounge sessions were viewed 68,334 times.
  • We developed the Parents' section of our website, creating 22 new pages full of advice and support.
  • We launched a three-month pilot of our parent-to-parent volunteer service, with ten volunteers providing a listening ear to 144 parents going through a difficult time with their children.
You went well above what I expected...you're amazing - you understood.
Parents Helpline Caller

We’re fighting to put mental health at the heart of school improvement

  • Through our 360° Schools programme we empowered 4,080 professionals with the skills and confidence to make a difference.
  • Our 360° Schools Community supported 8,877 teaching professionals with mental health resources, tips and best practice.
  • In partnership with Heads Together, The Anna Freud Centre and Place2Be, we provided 132,934 professionals with 800 quality-assured resources to help them support children's mental health and wellbeing.
Fantastic open and honest discussion regarding self-harm and how to support young people. The trainer was highly informative and ran the session with confidence and sensitivity. A great course and excellent value.
Training participant

We’re fighting to change the mental health system

  • Through our training programmes, we upskilled 478 professionals to support the mental health needs of asylum-seeking and refugee children.
  • Our Amplified programme is giving a stronger voice to young people and parents in the mental health system.
  • We gathered vital insights from 153 young people, parents and professionals so we can improve the experience of young people transitioning between Child and Adult Mental Health Services in North West London.

We're fighting to create long-term change through campaigns with real impact

  • We campaigned alongside charities, families and Steve Reed MP for a new law that ensures greater accountability and training around the use of force in inpatient units.
  • We were the only young people's charity working to support the Mental Health Act Review - and 80% of our recommendations to strengthen the rights and support for young people and their families were included in the review's final report.
  • Our Wise Up campaign has secured real, lasting changes to ensure mental health and wellbeing is a priority in all of our schools.
  • We featured in over 5,000 media stories over the year, enabling us to promote our campaign messages, as well as advice for young people and parents, to an audience of many millions.
The Wise Up campaign was one of the most important campaigns for young people to date. I feel privileged to have been part of the cultural shift the Wise Up campaign has begun, and look forward to seeing it grow in the future.
George, YoungMinds activist

Reports from previous years

Looking for an older report? You’ll find all our impact reports available to download below.

Support Our Work

YoungMinds exists so that young people have the strongest possible voice in improving their mental health. We need your help to make sure that voice is heard.

The amount of times I’d tried to break out of this shell, talk about ‘I’m feeling a bit down’, ‘I’m feeling a bit scared’, I couldn’t do it. And now I can do it openly.
Alex, Youth Activist
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