Volunteer for a Crisis Text Service

A new service, Shout, is looking for volunteers for their 24/7 messaging service for people in crisis in the UK.

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service and take people from crisis to calm every single day.

Could you help as a volunteer and communicate with people in crisis via a text or a message? Volunteer with Shout and you will receive online training and be overseen by Clinical Supervisors and coaches. You will be able to work remotely from your own home, and in the time that you are able to give.

This is an ideal role if you want to give support and help to someone when they most need it, but with the flexibility of doing it wherever and whenever you can.

About the role

Volunteering for the crisis text service will require:

  • 30 hours of online training in your own time, overseen by a coach
  • Two to four hours per week volunteering remotely at any time of the day or night
  •  No obligatory contract or weekly fixed commitment
  • You don’t need to have worked in mental health before, all you need is a secure internet connection and somewhere private to work

Apply now

Sign up online to become a volunteer.

If you would like to find out more about this opportunity, please contact [email protected] or visit the Shout website.

Watch the video to see what it is like to be a Crisis volunteer.

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