Our Policies
Here you'll find our policies and guidelines on using and interacting with YoungMinds and our digital platforms.
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Terms and Conditions
Read our terms and conditions for using the YoungMinds website.
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Privacy Policy
YoungMinds is committed to safeguarding your privacy online, and to letting you know how we use any personal information that you provide to us.
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Social Media Guidance
Our social media platforms (Facebook, Twitter, YouTube and Instagram) are a way for you to share your views about children and young people’s mental health. Read our guidelines to find out more.
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Linking Policy
The YoungMinds Linking Policy covers our website which is owned and managed by YoungMinds and explains how you can link to and link from our website.
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Complaints Policy
Here is what you can do to let us know your concerns, express your opinions, and help us improve.
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Returns Policy
Our web store returns policy means that if you are not fully happy with the goods you have received, you can return them to us within the terms of our returns policy.
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Training Course Terms and Conditions
Read our terms, conditions and cancellation policy for training courses held at YoungMinds locations, or in-house training courses held at your location of choice
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Postage and packaging
Read our postage and packaging costs for any items purchased in our online shop.